FAQ

House plants for every kind of light, hardy plants for balconies and gardens, and the pots and tools to look after them.

Many are. Look for the Easy care category: those plants forgive low light and the odd missed watering.

Start with the light. A bright window suits a fig or a palm, a darker corner a snake plant or a ZZ plant. Write to us with a photo and we will suggest a few.

Every plant arrives with a care card. Most like bright, indirect light and water once the top of the soil is dry.

Two to four working days in the country and four to eight abroad. Plants leave us on Mondays to Wednesdays so they never wait over a weekend.

Upright, in boxes made for them, with the soil held in place and the leaves wrapped in paper.

Yes, within thirty days. Write to us first and we send a free return label.

Send us a photo within three days and we send a new one at once.

You get a tracking link by email as soon as your parcel leaves us, and you can follow it from your account too.

Write to us before your order ships and we change it for you.