
Shipping & returns
Updated October 2026
When it arrives
Plants leave us on Mondays to Wednesdays, so they never wait in a depot over a weekend. Delivery takes two to four working days in the country and four to eight abroad.
What it costs
Free on orders over €60, and €5.90 below that. International shipping is calculated at checkout.
Returns
Changed your mind? Send pots and tools back within thirty days, unused, for a full refund. Plants can be returned within thirty days too: write to us first and we send a free label.
Something wrong?
A plant that arrives damaged or unwell: send us a photo within three days with your order number and we send a new one at once.